Support
Need help with InScene? We’re here to assist you. Below you’ll find answers to common questions and ways to reach us.
Frequently Asked Questions
How do I create a video?
Choose a scene, upload your photo, and tap create. You don’t need to edit the prompt unless you want to customize the result.
Why can’t I generate a video?
You may be out of credits or not subscribed to a premium plan. You can unlock more creations by subscribing or purchasing credits.
Where are my videos saved?
Your generated videos appear in your profile and can be downloaded directly to your device.
Are my photos safe?
Yes. Uploaded photos are used only to generate your requested video. We do not sell or use your images for advertising.
Subscriptions & Billing
All subscriptions and purchases are managed through the App Store or Google Play. You can manage or cancel your subscription in your account settings.
Contact Us
If you need further assistance, feel free to reach out: